Bank of America Mobile Banking icon

Bank of America Mobile Banking

38M138M4.7
Trusted App
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Description of Bank of America Mobile Banking

View balances, make transfers, deposit checks with the Bank of America App.

Bank conveniently and securely with the Bank of America® Mobile Banking app for U.S.-based accounts.

Manage Accounts
• Review activity in checking, savings and credit card accounts
• View mortgage, auto loan and other account balances
• Activate or replace credit/debit cards
• Order checks
• Set alerts for important account info

Transfer Money
• Securely send and receive money with Zelle® using a U.S. mobile number or email address¹
• Transfer funds between your Bank of America accounts

Bill Pay (available for eligible accounts)
• Schedule/edit/cancel payments
• Pay eBills
• Add/edit payees

Check Deposit
• Take photos of checks to deposit them
• Immediately see the processing deposit in your account²

Erica, Your Virtual Financial Assistant³
• Ask Erica to find transactions, pay bills and more
• Get valuable alerts, helpful insights and financial guidance

Contact Us
• Reach a representative for help
• Schedule an appointment to meet with a specialist
• Find ATMs and financial centers

Special Offers & Deals
• Get cash back with BankAmeriDeals® when you use your eligible Bank of America credit/debit cards
• Receive credit card offers

Security
• Set up fingerprint sign-in
• If fraudulent activity is suspected on your card, we'll notify you
• With our Mobile Banking Security Guarantee, you’re not liable for fraudulent transactions when reported promptly⁴

See the Online Banking Service Agreement at bankofamerica.com/serviceagreement for more info. Mobile carrier message and data rates may apply.

¹ Transfers require enrollment and must be made from a Bank of America consumer checking or savings account to a domestic bank account or debit card. Recipients have 14 days to register to receive money or the transfer will be canceled. Dollar and frequency limits apply.
² Deposits are subject to verification and not available for immediate withdrawal. Other restrictions apply.
³ Erica only listens or speaks when you tap the microphone and retains interactions to optimize your experience. Erica speaks aloud and hears and responds to all voices. Erica is only available in English.
⁴ You’re not liable for fraudulent Mobile Banking transactions when you notify the bank within 60 days of the transaction first appearing on your statement and comply with security responsibilities.

Investing involves risk. There is always the potential of losing money when you invest in securities.

Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as “MLPF&S” or “Merrill”) makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation (“BofA Corp.”). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp.

Investment, insurance and annuity products:

• Are Not FDIC Insured
• Are Not Bank Guaranteed
• May Lose Value

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Android is a trademark of Google Inc.

Google emojis are used herein under license.

Bank of America and related trademarks are trademarks of Bank of America Corporation
Bank of America, N.A. Member FDIC
© 2021 Bank of America Corporation

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Users' Rating

These reviews and ratings come from playstore app users.

4.2
858163
5
692044
4
104694
3
20217
2
10826
1
30380

Good App Guaranteed

This app passed the security test for virus, malware and other malicious attacks and doesn't contain any threats.

Users' Reviews

This app used to work great. Now, not so much. The "my balance" feature no longer works, requiring me to log in each time. When I try to use it, I get a message that it's been a while and I need to log in. This, even though I have logged in using both biometrics and password. I also had an experience where I left my phone in my car when I went into a store. I had more than enough cash in my account, yet my payment was repeatedly declined until I brought my phone inside. Then, it suddenly worked.
The app is great when it works. The past couple of weeks tho, it stops working and I have to reinstall it. There's no reason for it, it just stops accepting my account info. It was 5 star until this started happening. Edit: the app will stop taking my login info, stating that it is the wrong info and that my account will be locked. Then, with a reinstall it works fine. But I'm having to do that every few days now. Also, it will stop taking my thumbprint login first.
App used to be better, but now when I ask for a balance it tells me I haven't logged in for 30 days. Every.single.day after I have logged both from the app and my computer. Needs to be fixed. Here it several months later and it's still doing this. Have to delete the app then set it all back up. The app really needs some help.
The "deposit check" feature seems to be having trouble since the latest update. The "We can't read all the check data at the bottom" error is given on both iOS and Android and at various backgrounds and lighting. Other than this issue, I haven't experienced any trouble with this app.
I have never had a problem with the app. I love having easy access to my banking info with me at all times. It's easy to use and I can transfer money on the spot with no wait time. With Corona I love being able to deposit checks without having to go to the bank or touch an ATM. All in all as you can see I think it's a pretty good app.
FANTASTIC. I LOVE IT. I still feel that it's. I have one problem. I pay some of my monthly bills through my credit card. But I can never them the charge or credit. Why can't I see what I am being charge or credit for. Fix that and this web site would be cool. If not I am going to give you a 1/2 star. When ever something hit these account we should get noticefied. We make better security.
Very easy to navigate between accounts. Paying bills with autopay is great. Love reminders to pay bills before they become late. There is one part where they track your spending that I don't quite understand where they get that I overspend by quite a bit. I don't see it in my own accounting. Other than that I think it's an easy to understand app.
Looks like I am having the same problem as others still completely frozen for days now, I've done everything I know to fix it uninstill...now I have to get the banks help to remember all my information that I had stored and since forgot. AAHH! This happened a few months back as well. Please advise? Been waiting for an answer for a few days, new updated app? Thank you for looking into this.
Usually I do not have problems when using this app. Last week I had problems signing in when trying to make a payment. Yesterday, I could not log in at all. My acct was totally locked out the entire evening. I could not pay any bills that were due. Today I was still locked out, but it finally unfrozed. I had to reinstall the application, reenter my password and, then today I was able to sign into my account. I don't know what happened but, I hope it does not happen again.
Thank you for fixing! Frankly all of the ads and notifications on the front page is so annoying! I wish you would resort to emails for your promotions of features instead of forcing people to see them over and over again upon every login!! Otherwise the app is sufficiant and runs smoothly. And BofA as a whole is the best, we have been banking with you for many many years!!
I have been having trouble logging in for about 2 weeks now. I never had this issue before! The app freezes when I open it and it only allows me to sign in after I restart my phone...its getting very annoying to have to restart my phone everytime I want to access my account. PLEASE FIX THIS AS SOON AS POSSIBLE!!! Edit- I've already tried uninstalling and reinstalling it like twice and this issue still persists!!
Out of nowhere the app refuses to open! Now I see I'm not the only one. I too get 2 seconds of a blank white page and then it closes. It's been a fail since at least August 4. How a business like BoA can leave it's customers without mobile access is beyond me. Please send a courtesy memo to all your customers advising them of a potential issue to save them from wasting precious time trying to access their app, and fix this issue immediately! Unacceptable to do otherwise.
Update: I have used a third party blue light filter for years. The app developer responded right away and asked if I was using one. I shut it off and voila, no problems! The app was great.....and then an update changed everything! No matter where I touch on my screen, nothing happens! I Uninstalled it and after hitting accept on the pop-up screen, it is the same thing. Nothing. PLEASE FIX THIS!
Since app updated July 30/2021 it will not open and app has stopped. I've cleared the data cache, reset the phone,and uninstalled and reinstalled the app. Same thing. I'm using an Android phone and it is version 7.0. I am unable to figure out how to change to 10.0 I have tried to do it as described on a YouTube video. The website works fine. Update. The version released on 8/4/21 works fine. Thank for the response.
It had been working great for years. Just suddenly began crashing every time it starts up. Uninstalled and reinstalled, rebooted my phone, cleared cache and data, and gave it full permission. Would be nice if it gave an error instead of just crashing. If I get this working again, I would certainly give it a higher rating. 😉

Bank of America Mobile Banking - APK Information

APK Version
21.05.0
Android compatability
Developer
Bank of America