Google Support Services icon

Google Support Services

1Varies with device4.1
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Description of Google Support Services

Share your Android device screen for personalized Google customer support

The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for a personalized support experience. With GSS on your device, the agent can invite you to share your screen, and guide you with on-screen annotations making it faster and easier to resolve your issue. While sharing your screen, the agent will not be able to control your device, but will be able see your screen to help explain their instructions. You can completely stop or pause sharing your screen at any time.

This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.

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Users' Rating

These reviews and ratings come from playstore app users.

4.2
13705
5
9123
4
1272
3
705
2
427
1
2176

Good App Guaranteed

This app passed the security test for virus, malware and other malicious attacks and doesn't contain any threats.

Users' Reviews

I have had no luck with google/accounts recovery to get help with access to previous google account. I have even sent a letter to google corporate asking for support and it's been many years and still no response from them. Not even the mail department. I can't find any number for support from a live rep. Can anyone help? Google needs to have alternate customer support service for people who have tried all the methods online with no luck. Mass email google everyone and let the CEO know. Thanks!
My God by the reviews and I can't get anything done in the game of course. Looks like the same fkn thing is going on with the help. Online. Such scammers. I'm trying to get my play points from candy crush saga. And play with them since I have a lot of them. So how do I get my points that I have paid dearly for.
For those of you who don't know that the so called internet is a complete waste of time then let me be the first to enlighten you. Any server can be accessed with the right know how and the Google corporation doesn't exist. Amphitheatre means it's loud and clear that it's been a sham since it's existence. Microsoft was the source and they already gave up on security so there is not anyone that can help. All they have to do is delete it from the system and overwrite it like it never existed.
I think anyone who gives Google at least a 3-Star review is either paid or affiliated to some extent. It is very bad service and I will just switch to iPhone and App Store. I think that is the only solution. I don't want anything associated with Google.
I would like to know where all my play points went from all the purchases I have made or how I can use them. They seem to have disappeared. I can leave the game just as easy as they seem to have gone away.....
Its good to see what is the changes or fixes in whats new section instead of screen share for Android 5.0 all the time. 😑
Works perfectly. No trouble at all. It was easy to troubleshoot like this.
I think anyone who gives Google at least a 3-Star review is either paid or affiliated to some extent. It is very bad service and I will just switch to iPhone and App Store. I think that is the only solution. I don't want anything associated with Google. When I tried to get online help with Account Recovery I was introduced to people who were asking me for my banking information to start a 1 week trial for continuous service that would probably be as bad as Google service. I'm thinking FTC.
I downloaded this app because my husband needs help with signing into find my device. He obviously doesn't have his phone or he wouldn't be trying to find it. You cant contact support and now that I have downloaded this stupid app, I cant open it. Not good customer service at all.
It's Fantastic! Goggle is in the game. Can get Real Help.. Finally! So grateful. Just need to figure out How to get their Help Again?? Need! Thank you Goggle...📍Goggle Need Help.. but HOW?
Because some way or the other every pixel phone ends up getting a special bug or issue, be it software or hardware related. Maybe after a decade or so if Pixel ends up making good phones, I'll get back to Team Pixel. Until then I won't be recommending it to anyone.

Google Support Services - APK Information

APK Version
3.10.2
Android compatability
Developer
Google LLC