My Verizon icon

My Verizon

Trusted App
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Description of My Verizon

Take control of your account. Use the App to get account info on-the-go!

The My Verizon app is the all-in-one hub of your Verizon experience, allowing you to keep track of account changes, easily switch to Verizon, and much more.

With My Verizon you can:

Switch and bring your phone to Verizon in minutes with auto-detection of your device and the ability to scan your ID for quick setup. Plus, check which offers you're eligible for.

View your account in one seamless feed.

Get on-demand support tools like Live Chat and step-by-step troubleshooting instructions as needed. Need extra help? Customer service is just a tap away.

Monitor data usage via a control center that lets you see how much data is being used, who is using it and how to get more when you need it.

Change or manage your account safely anywhere, anytime. Easily switch to a different plan or go Unlimited right from your device.

Make secure payments quickly. Manage and pay your bills easily, or simply enroll in Auto Pay.

Score rewards, once-in-a-lifetime experiences and exclusive perks from your favorite brands when you register for Verizon Up.

Shop phones, wearables, smart devices and accessories right from the app, and get delivery as quickly as the same day.

Control your entire Verizon experience, in just one app.

***The My Verizon App is now also available to conveniently serve all prepaid self-service needs. Make payments, enroll in Auto Pay, monitor usage, add data or change a plan directly on your prepaid device. Managing your prepaid account on the most
reliable network has never been easier.***

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Users' Rating

These reviews and ratings come from playstore app users.


Good App Guaranteed

This app passed the security test for virus, malware and other malicious attacks and doesn't contain any threats.

Users' Reviews

This app constantly crashes if it will even get you to the sign in page. Paying your bill is an absolute nightmare. The function for making split payments or payment arrangements does not work half of the time. And most of the features of the app require multiple restarts to get to function.
No longer working. I tried logging in and I keep getting an error message "Uh-oh! Too many tries! You've been locked out. You have entered an incorrect password five times." I haven't even opened the app since I paid my last bill so I haven't entered a password at all. When I click on "Reset Password", it takes me nowhere. Extremely frustrating!
The user interface is very easy to read & navigate. However when it comes to shopping for devices via the app, I find it...disappointing at best. The Samsung S21 5G that I bought before its release date was listed as the only variation & the dimensions were not included. I've had the Note series of phones for years & to drop down to this small of a device is....painful to put it nicely. I want my Note back....BADLY
There customer service isn't as good as once was. I get cell service, almost everywhere. I'm very disappointed call them for help, you go to voice mail H__l .I've gotten disconnected after holding on over an hour. First you have to listen to #s menu to choose, what you need. press the one you want then you get automated directions, I've spent time on the phone. I'm pretty savvy on electronics. When you get a live person they are very helpful. Been with them over 13 yrs! I'm may change need
Has everything I need. Only down side I find is navigating can be a pain sometimes especially when shopping for devices. Wish they had more filters available to help sort through the store. But the app always works and always seems to be correct and has up to date information. I use this app often and am usually very pleased.

My Verizon - APK Information

APK Version
Android compatability
Verizon Consumer Group